Unscheduled On-Site Services available in Calistoga only.

Other areas in Napa Valley by appointment.

 

Before you call:

Read our Tips and Tricks Section before making an appointment for an on-site visit.

The regular rate for all onsite services (except Production Services and Backup Services) is $120 per hour with a one-hour minimum. You can pre-purchase 12 hours of on-site time for $975, thereby reducing the effective rate to $75 per hour. This option

On-Site hours are Tuesday through Friday, 10 a.m. to 5.pm. On-Site rates outside the normal business hours run $150 per hour with a 2 hour minimum.

Payment for on-services is due upon completion of the visit unless you have pre-purchased hours (see above).

 

Home/SOHO owners

Finding reliable, and professional on-site Macintosh computer support for your small business isn't easy in NYC. We distinguish ourselves in being able to troubleshoot much more than your garden variety of problems on the Mac, and we have over 20 years experience with the Macintosh Platform in every kind of business setting.

We love Macs, we own Macs, and we use Mac. We love OS X. Simple as that. Macs are our favorite platform. If you're like most Macintosh owners, your computer IS your livelihood. Most mac owners are a creators and authors of one degree or another. The mac has always broken down the barriers between technology and creativity, and most creative people are drawn to the Mac like

Corporate Users

Our Macintosh Support and Cross Platform Support are some of the best in the city. We work with your IT Department to make sure your user experience works with no problems.

IT Service Contractors

Call Curtis Winslow directly @ (707) 333-1100 to talk about special subcontracting deals.

Hardware Supported:

CPUs
Anything from the old Motorola 68000 chip running on a Mac SE to the new G5 and Intel Based CPUs.

Storage Devices
Removables (CD, DVD, ZIP, Floppy, Jaz, etc.); Tape (Travan, DLT, DAT, VXA, ); Fixed (ATA, SCSI, USB, FireWire); RAID arrays; SANs; Backup Systems and Deployment.

Output Devices
Printers; Plotters; Monitors; Audio Systems; Video Systems

Input Devices
Keyboards; Mice; Trackballs; Tablets; Game Controllers; Scanner; Instrumentation; Digital and Analog Audio and Video; Digital and Analog Video Cameras; Digital Still Cameras

Communication Devices
Modems (POTS, DSL, Cable, IDSN); Network Interface Cards (10/100/1000 Ethernet, 10Base2, 10Base5, Wireless,); Telephony and Computer PBXs.

Software Supported:

OS 5.3 through OS 10.4.10
ASIP Server through Tiger Server
Apple iLife (GarageBand, iCal, iChat, iDVD, iMovie, iMovieHD, iPhoto, iSync, iTunes, iCal)
Apple OSX Apps (Address Book, Backup,
Font Book, Keynote, Mail, Pages)
Apple Pro Apps (Final Cut Pro HD, DVD Studio Pro, Motion)
Microsoft Office 98, 2001, 2004
Adobe CS and CS2 Premium
Macromedia MX and MX2004 Studio Pro
ProVUE Panorama
Canvas
FileMaker
QuarkXPress
Extensis Suitcase
Adobe Type Manager